courtesy: polite behavior that shows respect for other people
commitment: a promise to do something or to behave in a particular way; a promise to support somebody/something
offender: a person who commits a crime
arbitrary: (of an action, a decision, a rule, etc.) not seeming to be based on a reason, system or plan and sometimes seeming unfair
betray: to give information about somebody/something to an enemy
minefield: an area of land or water where mines (= bombs that explode when they are touched) have been hidden
politicking: political activity, especially to win support for yourself
slam: to shut, or to make something shut, with a lot of force, making a loud noise
ego: your sense of your own value and importance
tender: kind, gentle and loving
We all know what a financial bank account is. We make deposits into it and build up a reserve from which we can make withdrawals when we need to. An Emotional Bank Account is a metaphor that describes the amount of trust that is been built up in a relationship. It is the feeling of safeness you have with another human being.
If I make deposits into an Emotional Bank Account with you through courtesy, kindness, honesty, and keeping my commitments to you, I build up a reserve.
Probably the most important deposit you could make would be just to listen, without judging or preaching or reading your own autobiography into what he says. Just listen and seek to understand. Let him (your son) feel your concern for him, your acceptance of him as a person.
我們都知道什麼是銀行帳戶。我們存款並建立儲備，需要時從中提款。情感戶口是一個比喻，用來描述在一段關係中建立起來的信任程度。如果我透過禮貌、親切、誠實和信守對您的承諾，向您的情感銀行帳戶存款，我就建立了儲備。您所能存入的最重要的存款可能就是聆聽，不要批判或說教，只要傾聽並尋求了解，讓別人感受到你對他的關心。
preach: to tell people about a particular religion, way of life, system, etc. in order to persuade them to accept it
mirage: an effect caused by hot air in deserts or on roads, that makes you think you can see something, such as water, which is not there
ingratitude: the state of not feeling or showing that you are grateful for something
Remember that quick fix is a mirage. Building and repairing relationships takes time.
Stephen R. Covey "The 7 Habits of Highly Effective People"
Online Dictionaries Used:
hk.dictionary.search.yahoo.com
www.oxfordlearnersdictionaries.com
Translated with the help of DeepL and edited
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