Most people trying to win others to their way of thinking do too much talking themselves. Let the other people talk themselves out. They know more about their business and problems than you do. So ask them questions. Let them tell you a few things.
If you disagree with them you may be tempted to interrupt. But don't. It is dangerous. They won't pay attention to you while they still have a lot of ideas of their own crying for expression. So listen patiently and with an open mind. Be sincere about it. Encourage them to express their ideas fully.
If you want enemies, excel (勝過) your friends; but if you want friends, let your friends excel you...When our friends excel us, they feel important; but when we excel them, them may feel inferior and envious (羨慕的).
Carnegie, D. (1981). How to Win Friends & Influence People (Revised Ed.) New York, NY: Pocket Books.
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